If you need help from Triad's Technical Assistance team, you'll need to send a photo of your Triad model or upload a video so they can see and hear what’s going on. This helps them figure out your issue. The team will check the vehicle owner's account and email the technician with the details.
 

Before you send your request, make sure you have the spare parts, User Manual, and Troubleshooting Guide that came with your order handy—they might help solve the problem faster!